Toolbox for Problem Solving and Decision Making

This programme is designed to provide managers with a set of practical tools and techniques for problem solving. The programme is run by a practising management consultant who makes use of these tools directly and indirectly on a daily basis. Real life examples will accompany the demonstration of each tool.

Duration

2 days

Who Should Attend

The programme is intended for managers and professional staff who wish to enhance their basic approach to solving both strategic and everyday problems in the workplace. It is suited to all types of professional staff such as: engineers, scientists, human resource specialists and IT specialists.

Course Content

The course includes the following range of topics:

• The Business Context of Problem Solving and Decision Making
• Importance of Documenting and Recording from the Outset
• Sizing the Problem
• An Array of Techniques - 12 main techniques to problem solving
• Using Internal and External Sources of Information
• Avoiding the Pitfalls of Personal and Group Blindness
• Evaluation of the Options - Short and Long Term Impacts
• Involving Others
• Making Plan that will Win Through
• Winning Commitment and Support
• Delivering the Solution

Learning Outcomes

This programme is intended to give managers and professionals a set of tools which will be suitable for addressing the range of issues they will experience in the workplace.

Course Dates

This course is available on demand as a public or private event
Please contact us to discuss availability

Discounts will be shown before making payment