Introduction to Performance Management
Performance management is widely accepted one
on the major approaches to enhancing the profitability of
organisations. Performance Management is a term which may be used
to collectively describe Strategy Maps, Balanced Scorecard and Key
Performance Indicators (KPIs).
The introduction of Performance Management is a
fundamental organisational transition where all people within the
organisation adopt a proactive and productive set of behaviours -
it is a strategic topic for organisations to ensure competitiveness
in today's business environment.
The programme is aimed at organisations who are
considering embarking on the introduction of performance management
and those who wish to re-assess their experience of how performance
management is operating in their organisation.
Duration
1 to 3 days
Who Should Attend
This course is intended for a wide range of
people interested in how organisational performance can be improved
through the introduction of a performance management culture. It
will give managers and those who are or will be responsible for
performance in their organisations an appreciation of the role of
performance, how performance management might be introduced or
re-energised if it has already been introduced.
Course Content
The approach to this subject will be a training
seminar where each module will have a basis of learning and an open
forum where concepts can be challenged and experience shared.
The overall programme is designed to
comprehensively cover the various aspects of performance management
from its strategic introduction to practical application.
Topics covered will include:
-
Strategic Role of Performance
Management
-
Measuring Outputs as opposed to Control of
Inputs
-
Strategy Maps
-
Balanced Scorecard
-
Key Performance Indicators
-
Harmonising Related Techniques: QA, TQM, Six
Sigma, EFQM etc.
-
Changing the Culture
-
Bringing it all Together
Learning Outcomes
At the end of this programme the delegate
should understand:
-
The role of Performance Management and how
its potential can be harnessed to deliver significant bottom line
benefits to the organisation
-
The key elements in a Performance Management
System
-
The issues which must be addressed to
introduce a performance management system
-
How Performance Cultures themselves decline
over time and what can be done to rejuvenate (this will provide
insights to prevent or cure for companies who either are in the
introductory phase or already have performance cultures)
Course Tailoring
This course must be tailored for your organisational needs
Please contact us to discuss how we can work with you to align the course with your individual requirements
