New to Management

This programme is intended to help new entry managers to become productive and effective quickly.

The appointment of a manager is a risk for both the company and the appointee - the company generally loses productivity and is exposed to risk as the manager progressively finds his or her feet in the new role. Also, the new appointee requires a new skill set - which they may or may not acquire naturally. The new responsibilities alone create stress - much of this can be alleviated by giving the new entrant manager this skill set in the form of management principles and guidelines.

The course will not only teach the delegates, but it will give adequate time for discussion and exploration of the various concepts.

Duration

Up to 5 days

Who Should Attend

Newly promoted, or soon to be promoted, managers from all disciplines and backgrounds.

Course Content

The course includes the following range of topics:

• Exploring the linking the overall business strategy and business plan to the department strategy and execution plan
• The Role and Delivery of Performance - Setting Realistic Goals and Targets
• The Role of a Manager - Leadership and Management
• Identification of Your Personal Management Style
• Recognising the Internal Customer
• Understanding the fundamental differences between radical transformation and continuous improvement
• Delegation
• The Role of Teamwork and how to Use Teams Effectively
• Risk Management
• Communication - Upwards and Downwards
• Setting Priorities, Planning and Time Management
• Giving Feedback on Successes and Failures
• Making a Professional Case
• Competencies and Training Needs
• Staff Selection Techniques
• Team and Individual Coaching
• Running Meetings
• Facilitation, Difficult Situations and Conflict Resolution
• Recognising Cliques and Managing Group think
• Managing your Manager and their expectations.
• Supporting your Team

Learning Outcomes

Delegates who have attended this course should be fully aware of the mind-set difference necessary to hold the role of manager and be equipped with a range of tools to become effective quickly.

Course Tailoring

This course must be tailored for your organisational needs

Please contact us to discuss how we can work with you to align the course with your individual requirements